As good as it sounds, not everything is free in Gcash. Certain features can be enjoyed without extra fees such as Gcash to Gcash transactions and remittances via MoneyGram and Western Union. However, you might incur additional charges for other transactions. In particular, we are talking about Gcash cash in fees that you might be charged when dealing with third parties.
Be well-versed in these cash-in fees to avoid confusion as to why your Balance is lower than what you expect.
We have broken down the different channels where you can cash in plus the fees involved, if any.
Gcash Cash in Fees
There are specific fees associated with particular methods of GCash cash in. Please select your desired cash in method from the list below for additional information regarding the associated fees.
Cash In via GCash Linked Account
Because costs are going up, every Cash In transaction will cost related accounts a convenience fee.
The following list shows the institutions that will charge a convenience fee, along with the dates they start charging:
| BANK | FEES | EFFECTIVITY DATE |
| BPI | PHP 5 | October 2, 2023 |
| UnionBank | PHP 5 | November 2, 2023 |
Cash In via Online Banking
With InstaPay, you can also cash out from the website or app of your choice. GCash works with more than 40 banks now.
When our partner banks use InstaPay, they may have to pay service fees that are different for each bank.
Some of the banks that use Instapay or PesoNet are:
- BDO
- EastWest Bank
- Landbank
- Maybank
- Metrobank
- PBCOM
- PNB
- PSBank
- RCBC
- Security Bank
- UCPB
Be reminded that when you cash in via these other channels, the amount will be deducted automatically. So, instead of P1000, you will only get P975 transferred.
Another option is to cash in via PayPal which doesn’t charge anything.
Over-the-Counter Cash In
For over-the-counter transactions, the charge is free until you reach P8,000.00 for the month. You will be charged 2% of the amount for every transaction after. Do keep in mind that the P8,000.00 threshold refreshes every month. You can wait until next month if it is not urgent and you don’t want to be charged a fee.
To sight an example, if for the month of October, your total cash-in over the counter is P9,000, only the amount over the P8,000 threshold will be charged 2%. For this transaction, the P1,000 is subject to 2% which equates to P20 which will be charged as a service fee. You will have the option to deduct it from the amount you are cashing in or pay the extra P20 to get the full amount of P9,000 transferred to your Gcash account.
Here is a sample computation below:
| May 1: Over-the-counter, you redeemed Php 7,000 as your initial cash-in for the month of May. Having fallen below the threshold, this transaction is complimentary and Php 7,000 will be deposited into your GCash wallet. Every Cash In transaction will incur a convenience fee for linked accounts as a result of escalating expenses. The institutions that will assess a convenience fee, along with their respective effective dates, are enumerated below: | Month of May Cash In | 0 |
| New Cash In Transaction | 7,000 | |
| Monthly Free Limit | 8,000 | |
| Is Transaction Above Limit? | No | |
| Amount Above Limit | 0.00 | |
| Service Fee (2%) | 0.00 | |
| Amount Credited | 7,000 | |
| May 5: You have withdrawn Php 1,100.Given that you have previously cashed in Php 7,000, the addition of Php 1,100 would bring your total to Php 8,000.The 2% service charge applies solely to the amount exceeding the limit, which is Php 100. Therefore, the calculation would be as follows: 100 x 0.02 = Php 2 service fee. | May Cash In | 7,000 |
| New Cash In Transaction | 1,100 | |
| Monthly Free Limit | 8,000 | |
| Is Transaction Above Limit? | Yes | |
| Amount Above Limit | 100 | |
| Service Fee (2%) | 2 | |
| Total Amount Credited | 1,098 | |
| June 1: You have withdrawn Php 5,000. As the P8,000 cash-in limit is renewed on a monthly basis, you will be granted a cash-in total of Php 5,000. | June Cash In | 0 |
| New Cash In Transaction | 5,000 | |
| Monthly Free Limit | 8,000 | |
| Is Transaction Above Limit? | No | |
| Amount Above Limit | 0.00 | |
| Service Fee (2%) | 0.00 | |
| Total Amount Credited | 5,000 |
The service fee applies in the following cash-in outlets:
| Machine Cash In* | Supermarket | Department Stores |
| TouchPayeTap / Pay & GoShell Select | PuregoldSavemoreSM HypermarketSM Supermarket | RobinsonsSM |
*Note: These items are available at Robinsons Supermarket, Globe Stores, Mercury Drug, and Ministop, among others.
Cash In via Remittance
Utilising the GCash application to receive remittances is entirely free. Gain further insights into the process of cashing in through our international partners and remittance.
| Pawnshop | Payment Facilities | Convenience Store | Logistics |
| Cebuana LhuillierVillaricaTambuntingPalawan Pawnshop | Globe StoreBayad CenterECPayWestern Union(selected branches)ExpresspayDigipayPERA HUBTrueMoneyPosibleGrowSari | 7-Eleven | LBC Express |
Note: These items are available at Robinsons Supermarket, Globe Stores, Mercury Drug, and Ministop, among others.
Do take note that your account should be FULLY VERIFIED in order to enjoy all the features discussed above.
Proceed to submit a ticket if you have any further inquiries regarding cash in transaction fees.
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Last modified: November 7, 2023
