Setting the right GCash Cash In Fee and GCash Cash Out Fee can make or break a small CICO (cash‑in/cash‑out) business. Below is a short, easy‑to‑follow guide with example setups for stores that haven’t decided on a fee yet. Each example includes a table showing the fee amounts at 0.5%, 1%, 1.5%, 2%, and 2.5% for common transaction sizes (₱1,000; ₱5,000; ₱10,000; ₱15,000; ₱20,000).
How it works:
- Cash In Fee: customer gives cash → you load to GCash → fee is added on top of the amount.
- Cash Out Fee: customer withdraws cash → you hand out cash → fee is deducted from the amount.
(Always post your fee chart and explain before the transaction.)
Survey: What 100 Stores Are Charging Right Now
We asked 100 CICO stores about their usual fee (single most common rate):
| Fee Tier | % of Stores | # of Stores |
|---|---|---|
| 2% | 87% | 87 |
| 2.5% | 7% | 7 |
| 1.5% | 4% | 4 |
| 1.0% | 2% | 2 |
| 0.5% | 0% | 0 |
Takeaway: In this sample, most stores use 2%. If you want to attract volume, you can test lower rates (like 0.5%–2.5%) and see if higher transaction volume offsets a smaller margin.
GCash Cash‑In/Cash‑Out Fee Rate
Small, community‑based shops often compete on convenience. Start low, measure volume, then adjust.
| Amount (₱) | 0.5% Fee | 1% Fee | 1.5% Fee | 2% Fee | 2.5% Fee |
|---|---|---|---|---|---|
| 1,000 | 5 | 10 | 15 | 20 | 25 |
| 5,000 | 25 | 50 | 75 | 100 | 125 |
| 10,000 | 50 | 100 | 150 | 200 | 250 |
| 15,000 | 75 | 150 | 225 | 300 | 375 |
| 20,000 | 100 | 200 | 300 | 400 | 500 |
Tip: If customers usually cash out small amounts, consider lower tiers (e.g., 1–1.5%) to stay competitive.
How to Choose Your GCash Cash‑In/Cash‑Out Fee
- Know your competition: Check nearby stores’ fees.
- Consider costs & risk: Cash handling, staff time, float, and security.
- Be consistent: Keep the same published fee unless you announce a promo.
- Stay transparent: Print a chart, place it where customers can see, and confirm before processing.
- Test & review: Start with a rate (say 1.5%), track 1–2 weeks, then adjust.
Conclusion
Your fee strategy should match your location, costs, and competition. Our 100‑store survey shows many shops charge 2%. We recommend setting your charge at 2%. This rate is balanced—not too high to discourage customers and not too low to hurt your earnings—helping ensure they keep coming back. Use the tables above to launch your GCash Cash In Fee and GCash Cash Out Fee policy today, then refine it based on real results.
Last modified: August 10, 2025
